Description based on the Specified Commercial Transactions Act

Shop name The Sirene
Distributor ABITA CREATE Co., Ltd.
Operation Manager Yoshimochi Reisa
URL https://lasirene-official.com
address 〒526-0046
957 Takahashicho, Nagahama City, Shiga Prefecture
telephone number 0749-68-0055
*Please use the form to contact us regarding orders or products.
email address info@abita-create.jp
Necessary charges other than the product 1. Shipping fee: 800 yen flat rate
2. Fees: Fees may apply depending on the payment method.
How to order Please go to the shopping cart on this website.
If you are a registered member, you can skip entering your information by logging in.
The number of items available for sale may be limited. Please check each product page.
payment method

1. Credit cards accepted: VISA, JCB, MASTERCARD, AMEX
2. Amazonpay
3.ShopPay
4. Smartphone payments (Apple Pay, Google Pay)
5. Convenience store payment
6. Pay Later
7. Bank Transfer

Payment deadline Credit card payment: Payment will be processed when your order is completed.
Delivery time For credit card payments: Orders are usually shipped within 3 business days (excluding Saturdays, Sundays, and holidays).

Depending on the order status, there may be delays or partial shipments. If the item is out of stock, we will contact you separately.

*Deliveries to Hokkaido and Okinawa Prefecture may take several days to arrive.
Cancellations, returns and exchanges

1. Regarding after ordering: Please note that we cannot accept any changes or cancellations after an order has been placed due to personal reasons, except in cases where the product is defective.

2. Return Period If the product is defective, please contact us within 7 days after the product arrives. Please note that if you do not contact us within 7 days after the product arrives, we may not be able to accept your return request. Please note that we cannot accept returns or exchanges for reasons of customer convenience, such as the color of the product being different from the image on the monitor, or for products that have been used.

3. Return shipping costs If the product is damaged or defective due to our negligence, we will cover the shipping costs. We do not accept returns or exchanges due to customer convenience.

4. If you wish to return an item, please be sure to contact us in advance. We will specify the return method and address. Please note that we will not be able to accept returns without contacting us in advance.

5. Return Address
〒550-0023
802 Sangran Chiyozaki, 1-27-10 Chiyozaki, Nishi-ku, Osaka City, Osaka Prefecture
To: ABITA CREATE Co., Ltd.
080-2422-1001